FAQS

In-Store Shopping FAQ

Green Dispensary is excited to welcome guests back to in-store purchasing (honestly, can’t wait to see your familiar faces). With that being said, we will strongly support all social distancing regulations, as well as take all measures necessary to keep our beloved guests and staff safe and healthy.

Visiting Green In-Store

Where is Green Located?
When is Green open?

Green is open for in-store purchases and curbside pickup seven days a week:

Sunday through Wednesday 9AM – 11PM.

Thursday through Saturday 9AM – 12PM.

Where can I park?

We have ample parking in the parking lot in front of our location. Please avoid parking in our curbside designated parking spots if you are not ordering curbside pickup.

What do I need to enter Green dispensary?

You need a valid identification showing that you are at least 21 years of age. Due to Nevada’s mandated regulations, all guests must wear a face covering to ensure the safety of Green’s staff and guests. All green staff members will wear face masks and gloves to ensure our facility remains as clean and sterile as possible.

Placing Your Order

Where can I find information about Green’s products?

Our in-store menus will showcase our products with their relevant testing information and pricing. If you’d like to see our menu prior to your visit, please visit greennv.com/menu

What about social distancing?

Once inside, please acknowledge and respect the social distancing floor markings.

Can I still meet with a budtender?

Our budtenders will be happy to assist you while respecting social distancing measures.

How can I pay?

At Green you can pay with both cash and debit card. 

Express Checkout

How can I skip the line when shopping in-store?

For those looking to save time, feel free to proceed to our in-store digital kiosks or visit our digital menu where you will be able to shop our entire store’s products.

How do I checkout using a digital kiosk?

Simply place the products you would like to purchase in your digital shopping cart, click checkout, then proceed to the in-store express checkout lane.

Curbside Pick-Up FAQ

How do I place an order for curbside pickup?

Please visit our online menu at greennv.com/menu. Upon checkout, select curbside pickup and finalize your checkout.

Can I pick up curbside by simply walking up and not ordering online?

No, unfortunately we cannot take an order in person for curbside. Valued customers must order online and remain inside their vehicle during pickup.

How will I know when my order is ready when I order for curbside pickup online?

Once your order is placed, you will receive a text message that the order is being prepared by Green. When your order is ready for pickup, Green will notify you via text message that your order is ready for pick up.

What hours are open for curbside pickup at Green?

Green is open for curbside pickup during all normal hours of operation – Monday through Sunday 9a-9p.

Who can be present in my car when I pick up curbside?

Anyone 21 and older can be present inside the vehicle during curbside. Anyone present inside a customer’s vehicle will be ID checked.

What happens if I have someone under 21 in my vehicle during pickup?

If anyone present is under the age of 21, we are not permitted by law to complete the transaction. Customers will have to return without passengers under the age of 21 present.

Where do I park upon arrival?

Green will have designated “curbside pickup” spots in front of the store. Please park in one of these spaces. If not available, please park as close to the store as possible.

What do I do once I park for curbside pickup?

Give us a call at (702) 620-8619 and let us know you have arrived, and we will send out a team member to your vehicle.

Delivery FAQ

Interested in enjoying Green from the comfort and convenience of your home? You’re in luck, because Green offers delivery to residential customers in Las Vegas, North Las Vegas, and Henderson!

Delivery Fees:

$50 – $74.99 = $10 delivery fee
$75 – $99.99 = $7 delivery fee
$100+ = FREE DELIVERY

 

Placing your delivery order

How do I place a delivery order?

Go to our online menu at greennv.com/menu and begin placing items in your cart. Once your order is complete, proceed to the checkout bar on the top right and select delivery.

When is delivery available?

We offer delivery 7 days a week, during normal hours of operation, 9am – 9pm. We may stop accepting same day deliveries a few hours before closing depending on our daily order volume.

Where do I input my personal information for the delivery?

Once your online order is complete and you click “delivery”, follow the instructions to input yout name, address, delivery date/time, ID info, and other information.

How will I know my delivery order has been received by Green?

We will send you a text message once your order has been received.

How will I know my order is out for delivery?

We will send you a text message once your order is out for delivery.

Will the driver bring the delivery to my door?

We complete all deliveries curbside, so please be ready to meet our drivers outside of your residence. If you are unable to accept curbside delivery, please let us know in the ‘special instructions’ section of your order and we will accommodate your needs.

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